Tydified Support

Need help with Tydified? You're in the right place.

When you write in, it helps to include:

• the email address on your Tydified account,
• your device (iPhone/iPad or Android) and app version (shown at the bottom of More → Help center), and
• a short description of what happened.

Common topics

Getting started

• Add a child: open Family and tap +. Children are profiles you manage — they don't sign in.
• Create and assign a chore: use Chores or a Home quick action, set a point value, and assign it to a child.
• Approve a chore: when a chore is done, approve it to award the points.
• Rewards: create rewards with a point cost in the Reward catalog, then redeem them for a child once they have enough points.

Account

• Edit your profile or family name: More → tap your avatar, or use the Family name row.
• Delete your account: More → Delete account. See the Account Deletion page for what's removed.

Subscriptions & billing

• Tydified Plus unlocks unlimited children and chores plus premium features, billed monthly or yearly through Apple or Google.
• Manage or cancel: in your device's App Store (Apple ID → Subscriptions) or Google Play (Payments & subscriptions) settings.
• Restore a purchase: use Restore Purchases after signing in with the same Apple or Google account you bought it with.

Privacy & safety

• Tydified is parent-managed; children never sign in or enter personal information.
• See our Privacy Policy and Terms of Use.

In-app help

Open More → Help center in the app for these answers any time, plus a one-tap email link.